About Us!

At Jaybird Diecast, we’re passionate about aviation and diecast models, and we’re dedicated to bringing that passion to you. As aviation enthusiasts ourselves, we understand the thrill of adding new models to a collection, and we wanted to make that experience more accessible and affordable for fellow enthusiasts in Western Canada. We noticed a gap in affordable, high-quality Canadian and U.S.-based diecast models and decided to fill that need with a store that prioritizes both speed and safety in getting your items to you.  

What sets us apart is our commitment to the lowest prices and our focus on fast, secure delivery. We don’t just sell models – we care deeply about providing excellent service and ensuring that your order arrives in perfect condition, as quickly as possible. Whether you're a seasoned collector or new to the world of diecast models, you can count on us to provide a seamless shopping experience.

We’re excited to be part of your collecting journey, and we’re always working to expand our selection to offer even more of the models you love. Thank you for choosing Jaybird Diecast – we’re here to help bring your aviation dreams to life, one model at a time!

Frequently Asked Questions (FAQ)

Q1: How long will it take for my order to ship?

A1: We aim to ship your order within 1 business day. Preorder items will take longer, and we'll notify you when they are ready to ship.

Q2: Will I be charged shipping for orders over $150?

A2: No! We offer free shipping on all orders over $150 within Canada.

Q3: What should I do if my order is damaged during shipping?

A4: We pack orders very securely but in the very unlikely case your order is damaged , please contact the carrier directly to file a claim. We also recommend reaching out to us so we can assist you in resolving the issue quickly.

Q4: Can I track my order?

Yes! Once your order has been shipped, you’ll receive a tracking number via email, so you can easily follow your package’s journey.

Q5: Can I cancel my order?

Orders can only be canceled before they are shipped. Please contact us immediately if you need to cancel, and we’ll do our best to accommodate you.