Shipping Policy

At Jaybird Diecast, we take great pride in ensuring that your order arrives safely and on time. We work with trusted carriers and handle each order with the utmost care, so you can shop with confidence.

Shipping Locations

We currently offer reliable shipping within Canada only, ensuring that all Canadian customers can enjoy our products.

Shipping Carriers

We partner with Canada Post and Purolator, two of the most reliable carriers in Canada. At checkout, you'll be able to choose your preferred shipping method, and we'll take care of the rest.

Shipping Costs

Shipping costs are calculated in real-time based on the weight and location of your order. This means you're only paying for the exact cost of delivery.

Enjoy free shipping on all orders over $150. We want to make it easier for you to get the models you love without worrying about additional fees.

Processing Time

We aim to ship your order within 1 business day to ensure a fast and efficient service. Please note that processing times may vary slightly during our business launch.

Orders containing preorder items will be shipped together once all products are ready. Preorder items may take a bit longer to arrive, but we’ll keep you updated on the status of your order.

Shipping Days

We believe in getting your order to you as quickly as possible, so we ship any day of the week, including weekends. If you've 

placed an order, you can count on us to get it on its way to you without unnecessary delays.

Preorders

If your order includes preorder items, we will ship everything together once the preorder items arrive. Please keep in mind that preorder items may take longer to ship. We promise to keep you informed throughout the process, so you always know when to expect your order.

Restricted Shipping Areas

Currently, we do not ship to:

-PO BOXES

-REMOTE AREAS

MILITARY ADRESSES

We do this to ensure safe and secure delivery to all of our customers. If you're unsure whether we can ship to your location, feel free to reach out to us for clarification.

Lost, Damaged, or Delayed Orders

While we take every measure to pack and ship your ite

ms securely, we understand that sometimes things don't go as planned. If your order is lost, damage

d, or delayed, please contact the carrier directly to file a claim.

We also encourage you to get in touch with us immediately so that we can assist with tracking the issue and making sure everything is resolved.

Carrier Claims

Please note that we are not responsible for lost or damaged packages once they are in the hands of the carrier. Any issues regarding lost or damaged shipments need to be resolved directly with the carrier, and they will guide you through the claims process.